Turn your digital feedback into improved product, higher conversion and happier users.

zinputsHeader
Universal

Feedback with Screenshot

Let your customers communicate with you efficiently by pin pointing the exact thing they want to give feedback about. Save your time and money with crystal clear customers feedback.

Embedded Surveys

No matter if you are identifying improvement opportunities or measuring market perception, stay always aware of the world surrounding you by asking right questions.

CX Metrics

Collect the most important CX scores (NPS, CSAT, CES, Ring of Trust). Improve your products and services using precisely measured level of your customers satisfaction.


Smart

Analytics

Use our add-on for feedback sentiment analysis and text mining or import feedback into your preferred analytics tool.

Visual CX Metrics

Track and measure the major CX metrics over time and get a comprehensive view over your customers satisfaction level.

Technical Data

Every feedback goes with the device type, resolution and other technical data, which helps IT team to understand and fix issues much faster.


Simple

Install only once

Integrate in your existing web site in no time and have full control over customizations and settings. No technical knowledge needed.

Fully Customizable

Style your widget according to your wishes. Need some additional customization? Contact our support team and we will fix it for you.

Advanced Options

Decide what type of feedback to collect and set it in your widget settings.


One for All

Marketing and Customer Experience

Collect feedback from your website visitors. Get the most out of it by embedding a survey into feedback widget.

Product Development

Minimize the issue reporting time and effort. Let your QA engineers or users submit the issue directly to the support/development team.

HR and Internal Operations

Improve your internal applications. Collect feedback from your employees and make your company better.

Integrate with your Web application

Add Zinputs module to your product and remove blind spot in your customer service.